Welcome Jennifer

We are pleased to welcome Jennifer Carter to our team! She brings over 20 years of combined marketing, sales, customer service, event planning, and management experience to Media Link, Inc. Jennifer graduated from Bellevue University in Omaha with a Bachelor’s degree in Human Resource Management. Prior to joining Media Link, Jennifer had a successful career working with Lee Enterprises for 12 years; 4 of those years at The Pantagraph in Bloomington, Illinois and 8 most recently at the Quad-City Times in Davenport, Iowa. Over the years, Jennifer has taken on multiple roles in advertising sales and sales management. She not only developed a great understanding of clients’ needs, she has helped develop and implement many successful print, digital and social media campaigns and long term relationships. She now has both the perspective from a media vendor standpoint and a media buying agency standpoint allowing her to create cost-efficient multi-media campaigns. In addition, her role in event planning has been pivotal, as she helped orchestrate the media partnerships, sales, marketing and event planning for the well-attended career fairs in the Quad Cities from 2009-2016.
Jennifer has been a member of the Great River Human Resource Association since 2013 and has served on the new membership committee from 2014-2016. She was also a “Big Sister” in the Big Brothers, Big Sisters lunch buddy program for 2 years.
Feel free to give her a call and say “Hi” at 309-786-5142!

Benefits of Multi-media Campaigns

Diversified marketing and advertising campaigns are vital to an organization’s success. The coined phrase “Don’t put all of your eggs in one basket” holds very true when marketing an organization’s business.   A business should diversify marketing efforts to multiple “baskets” so that the message is seen and heard by the most desired audience.


When making critical buying decisions, it is important to choose wisely and have a “media mix” as much as your budget will allow.  When you’re considering some of your possibilities, here are a few notes to keep in mind on some of the media available:



  • Many readers are paid subscribers, so there is a sense of trust between publisher and consumer regarding the information they are obtaining.
  • Localized journalists and columnists engage readers. Newspaper websites are updated frequently throughout the day to capture breaking stories and attract viewers.



  • Local and regional station personalities have loyal listeners. When they hear a commercial announced by their favorite radio personalities, it is almost as effective as an implied endorsement.
  • Radio is a universal medium enjoyed by people at one time or another during the day, at home, at work, and even in the car.


Social Media

  • Social media sites are great for building a relationship with potential customers and enhancing existing customer relationships by offering the opportunity to connect in an entirely new way
  • You can reach your followers by posting updates at close to no cost.


Paid Digital Advertisement

  • You can pay using either CPM or CPC models and therefore have a very specific advertising focus (awareness versus driving conversions).
  • You can change budgets, creative, and target audiences whenever you like and target highly specific characteristics.



  •  Has the ability to target psychographically
  • The combination of pictures and words can make a commercial more real and illicit an emotion that’s harder to achieve in other forms of advertising.


Have your media mix work the best for you by having the different media complement each other, so it maximizes your return on investment!

Marketing ABC’s for Small Businesses

When selling a product or service, marketing is the center point of success. From well established companies to start-ups, marketing helps you find your brand identity and establish yourself in the marketplace. There are several basic marketing strategies businesses can implement instantaneously without much effort and external support.

Establishing direct contact with your target audience is often the most effective and affordable way of advertisement.  Attend networking events with other professionals to build connections with colleagues in the industry and to inform them about what you do. Depending on your product/service, you could give out free samples to break the ice. These samples range from appetizers to brochures demonstrating your expertise. They help potential clients assess the quality of your products/services, but they can also create demand for products/services.

The virtual representation of your product is just as important as the physical. The marketing world today has taken to the internet, which means an online presence is a must-have. Having a professional webpage explaining your products/services has become an essential element and creating one has never been easier thanks to several online services. Ensuring your company’s webpage is mobile friendly is another milestone as the majority of people are now researching products and services on their phones and tablets.

Similar rules apply to your social media presence.  Creating social media pages on platforms such as Twitter, Facebook, Instagram, and Pinterest is a great way to reach your audience in a beyond targeted way. Every platform has its specific characteristics and many have a rather homogenous audience when it comes to age, geography, gender, and interests. Facebook is always a good start, especially as it gives potential clients the opportunity to interact with the company online. This interaction has become the new customer service, so actively cultivating your social media presence with posts and responses is necessary.

Once this has become a daily habit you can consider paid digital advertisement, although running a SWOT analysis once a year will help you determine where you currently stand, where you want to be, and how to get there. Generally, being organized, patient, and consistent are marketing virtues to value. Start with your marketing ABC, let it work for some time, evaluate results, and then adjust piece by piece by adding the D-Z of marketing.

Brand Architecture

An organization’s brand architecture matters. It organizes the relationship between main and sub-brands and determines the perception and reputation of each product and service provided. Let’s take Audi, Bugatti, Porsche and Lamborghini. There is no doubt these brands stand for high quality and luxury, but how would you feel if the Volkswagen Group, the owner of these brands, would offer these cars under their Volkswagen or SEAT brand? The cars wouldn’t change a bit, but the initial perception hearing Volkswagen 911 Turbo S instead of Porsche 911 Turbo S would loose its glamour.

Vice versa, loyal Volkswagen customers, fans of a brand dedicated to be accessible to all people (Volk = nation; Wagen = vehicle; Volkswagen = vehicle for the people/nation), would be confused seeing $25,000 cars standing next to $260,000 cars in Volkswagen showrooms across the US. Volkswagen has actually attempted to establish a luxury sedan under the Volkswagen brand in 2002 introducing the Volkswagen Phaeton, a $70,000-$85,000 vehicle that kept the distinct Volkswagen resemblance. Sales fell beyond short of expectations and production stopped in early 2016.


Surprisingly, even an international corporation like the Volkswagen Group violated these basic brand architecture rule of thumbs:

A successful brand architecture…

  • Is adaptable and flexible
  • Is simple and consists of no more than two/three levels of hierarchy
  • Has a strong dominant brand
  • Creates distinctive sub-brands whose audiences do not overlap (see Volkswagen)
  • Is based on sophisticated knowledge of the market and market segments

There is not a one-model-fits all approach when it comes to brand architecture. Every entity needs a distinct strategy taking into account the product/service provided, their target audiences, but also legal restrictions, especially when it comes to financial services.

We are celebrating our 15th Anniversary!

How time flies: Media Link is celebrating its 15th anniversary and we couldn’t be happier! We would like to take a moment and reflect on how everything started:

In 2001, Natalie Linville-Mass decided that she could better serve her this area by operating her own advertising agency. This was the birth of Gendron Advertising. Gendron Advertising started with a handful of clients, many of which are still with us today. Operating from Davenport, IA, Natalie quickly acquired additional clients from a variety of industries. This steady growth allowed her to hire a professional team of consultants to support further expansion of the business.

In 2006 Gendron Advertising became Media Link, Inc. and Natalie and her team relocated to a larger space in Rock Island, IL. Media Link’s specialty has always been media buying and placement; however, it diversified its operations by developing 3 additional pillars of growth over time.

Media Link became a premier outlet for Public Relations in the Quad Cities. We are writing news releases for regional to national organizations, coach people for interviews with the press and make sure your voice is heard.

Media Link also started to work with government agencies by becoming an 8(a) SDB, WOSB, WBE, IL BEP, and IL/IA DOT DBE certified business. These certifications allowed our team to receive local, state, and federal contracts. Whether you work for a state agency or a public college, we can help you out!

Media Link has additionally embraced the digital world by adding a fourth pillar: digital marketing. The team is taking care of clients’ social media accounts and buy all sorts of digital products/services, including, but not limited to, Google, Bing, Facebook, Instagram, Twitter, LinkedIn, Hulu, and Pandora. Media Link has proven its excellence by becoming an officially certified Google Partner earlier this year.

2011 was a turning point in Media Link’s operations. Having managed successful multi-media TV, broadcast, radio, print, outdoor, and digital campaigns, Natalie realized that most media buying software around the Country is not able to sufficiently calculate the best media mix for clients. This marked the birth of Media Link Software™, a trademarked and copyrighted media buying software developed by Natalie and her team of programmers. Media Link Software™ gave Media Link’s first and original pillar of success, media buying, and an additional edge.  We have been told we are the only agency in the nation to develop its own software. Media Link Software™ is now used by agencies nationwide and has made us a source of advice for media buyers across the globe.

Media Link has seen many faces come and go over the last 15 years, especially due to our successful internship program with which we are educating the next generation of marketing professionals. We thank our past employees and interns for their contributions, and we thank our clients for their loyalty and trust!

Google Partner Program

Media Link, Inc. is a proud Google Partner, but what exactly does this mean?

To join the Google Partners program, companies and their staff must demonstrate specific skills and capacities:

– Pass Google AdWords tests and get certified

– Meet AdWords minimum spend requirements

– Prove agency and client revenue growth

– Sustain and grow client base


Benefits of being a Google Partner are:

– Access to Google’s events and trainings

– Access to Google’s industry research, product updates

– Access to Google Partners Community

– Access to Google’s promotional offers for clients

– Being able to signal expertise and experience in using Google AdWords products

– Participating in more efficient matchmaking as organizations’ AdWords specializations are public and can be accessed by anybody looking for services


Certified Google Partners get permission to exhibit the official Google Partners badge on their website and collateral. We at Media Link are working hard on staying up to date with trends, participating in training sessions, and managing our campaign as cost-effective as possible. Being a Google Partners means our strong performance in managing Google Search, Google Display, and YouTube ads is officially recognized by corporate Google. We maintain this status by adjusting bids, targeting, and keywords several times a week if necessary. This guarantees your money is well spent at any time!

Please call us at 309-786-5142 if you have any questions about the Google Partner program.

Catching media at the right time — Our Tri-Layered Approach

Here at Media Link, Inc. we take pride in the wide range of assets we offer our clients within our agency. These include, but are not limited to; communications, marketing, and public relations. This allows us to expand our services to include media outreach for our clients.

Our Senior Marketing Consultant, Ronna Walker-Johnson stated, “As a Media Coordinator, we have a process to ensure we catch the media at the right time, can pitch the right angle we need to make, as well as writing and disseminating the news release to the targeted area.”  This tri-layered approach utilizes a combination of news releases and/or e-blasts, followed by a series of direct phone calls, as well as strategic online research to additionally confirm media coverage.

This approach allows our clients to receive a significant amount of media exposure, strategically targeting prime media contacts with interest within our client’s career.  Walker-Johnson adds, “We have successfully secured a number of high profile appearances for our clients, giving them exposure to both the general public, as well as significant venues within their fields.”

Our clientele vary in the careers and occupations they possess. This serves as an opportunity to expand our strategic planning, in order to cater to the needs of our clients.  Daniel Stratman, an Illinois singer and songwriter, says, “Having just released my latest CD, “Real Life,” I chose Media Link right here in Rock Island to help promote my latest effort.  Working with Ronna Walker-Johnson, she initiated a marketing strategy and we began seeing results almost immediately.  I appreciate her years of marketing experience and the enthusiasm she possesses in working with me on my current project.”

Dan Haughey, a Teaching-Artist from the Quad Cities, says, “Media Link has more than doubled the networking capabilities and results for “danact3” through your support, guiding my business to state-of-the-art strategies and tools, yet always keeping me in control of my small business marketing decisions.”

Media Link, Inc. has a proven track record of being a strong partner for our clients and truly enjoy our part in assisting with their continued growth.


An Intern’s Perspective

I was referred to Media Link’s internship program by a teammate of mine who went through the same program. Although he gave me an idea of how his experience was at Media Link, I didn’t know what to expect.

I have been blown away by the amount of learning and growing I have experienced with my time here. I eased in slowly, because I was shy and didn’t want to ask too many questions; however, the support I received from the staff and my supervisors made everything easier. I could not have asked for a better work environment and colleagues for an internship experience.

I was tasked with researching ways to import affidavits into Media Link Software™ and most of the work I have done here has been in spreadsheets. Media Link Software™ has been the biggest aspect of my experience here. I learned how to do invoicing and importing avails into the software. I have also learned office etiquette and proper communication among coworkers, and most of all I have grown as a person through this experience.

They have given me every opportunity to succeed here and also in life after my internship. Not only have I learned valuable new skills and techniques to help me in my professional career, but they have taken me to Chamber of Commerce events and allowed me to see how to properly network myself. My summer with Media Link is coming to a close, but I will never forget this great opportunity and learning experience.




The internet made it possible to establish a rich net of connections all across the globe. According to the six degrees of separation, we only need a couple of people who know someone who know someone to be linked to any person on this globe.

Being linked to someone doesn’t mean you truly are connected, however. Networking on an eye-to-eye basis simply cannot be substituted. Most frequently mentioned benefits of traditional networking include:

  1. Generation of Referrals & Advice: you might be looking for a new financial adviser or mobile phone carrier – rest assured: the person standing next to you has something to say about the topic.
  1. Industry News: we are all doing our best to stay informed reading newspapers and trade publications, but talking to a person who is experiencing the news on a daily basis in invaluable.
  1. Community: networking events connect you to your area’s community and creates a strong feeling of belonging. It makes you a part of a greater good and allows you to work for a better tomorrow for everybody in the community.
  1. Raising Your Profile: many networking events provide educational components. Be part of an expert panel or have a presentation about what made you successful. Be inspirational. Become relevant.
  1. Friendship: networking is business, but it can be so much more. You meet people who went to the same college, whose kids go to the same school, or who have the same exotic hobby. A simple conversation can truly connect you to a person.

We at Media Link embrace networking for the sake of creating better business, for a stronger community and for creating friendship. Whether it’s the Network @ Noon, Executives Club, Morning Network, PR Network Events, SBA & WBDC events or others please feel free to approach us and introduce yourself if you see anyone of us. We’d love to talk to you!


Top 9 Benefits of Business Networking

The Political Window

I know it feels like the general election is just around the corner, but did you know the Political Window in our area doesn’t officially start until September?  With all of these political and issue orientated ads already hitting the airwaves, businesses in our area will continue to see higher than normal pricing in many of their advertising venues through the end of this year.

Just to put this in perspective… in 2012, more than 6 billion dollars was spent on American political campaigns. In 2016, we’re looking at 4.4 billion dollars just going to television advertising and this certainly hasn’t been a normal primary season, so this campaign season promises to break a lot of advertising records.

So, what does this mean for your advertising?  No doubt it will be tougher to get into television, although there are many areas in television where the pricing is what it’s always been.  Although, keep in mind the programs you pick need to fit who you’re trying to attract to your business.  There are also a number of other advertising options.  Traditionally, we have found that political windows are a time when we see our clients experiment with other media they haven’t been used to using for their campaigns.

This time around, we’re seeing many advertisers place greater emphasis on digital and not just Facebook or Google.  They’re looking at other digital advertising platforms and social media platforms they haven’t delved into in the past.  This article speaks to what’s happening nationally; http://www.wsj.com/articles/campaign-ads-even-more-than-before-bolster-tv-stations-1452475987

Whatever your strategy to get through these next six months, please be open to change.  I’ve learned that when you embrace change, you grow.  This is especially true with this field.  All of our media continues to go through a metamorphosis and knowing how these changes can help you will only help your bottom line.